Terms of Service

syphiron.com · Last updated: 1 January 2025

1. Provider and scope

This website is operated by syphiron.com, LLC (EDRPOU 12283375). We provide paid one-time ski holiday consulting and comparison services. We are not a tour operator or travel agency and do not sell or package tourist services. Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015 applies.

2. Orders, payment and liability

The fee and scope are shown before ordering; the service starts after payment. Our liability is limited to the fee paid, to the extent permitted by law. Statutory consumer rights cannot be waived. Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023 applies. These Terms are governed by the laws of Ukraine.

3. Client responsibilities

Provide accurate trip details and use recommendations lawfully. Ski travel carries inherent risks; verify resort conditions, insurance and provider terms. We are not liable for third-party services, weather or your decisions.

4. Complaints and consumer rights

Contact contact@syphiron.com or +380 982 780 2068; we reply within statutory periods. Mandatory consumer dispute rights are not disclaimed or limited. Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023 applies.

5. Personal data and cookies

We process names, emails and phone numbers submitted through our forms to answer requests, with notice and consent where required. Cookies and trackers processing personal data use a consent mechanism. Law of Ukraine No. 2297-VI 'On Protection of Personal Data' dated 1 June 2010 applies.

6. Advertising and tourism status

Advertising is identified and not misleading; comparative resort claims are substantiated. Law of Ukraine No. 270/96-VR 'On Advertising' dated 3 July 1996 applies. Our consulting-only status is stated under Law of Ukraine No. 324/95-VR 'On Tourism' dated 15 September 1995.